Terms of service
TERMS OF SERVICE
Last updated: September 9, 2026
OVERVIEW
Welcome to Hollora.
Hollora operates this online store and website, powered by Shopify, to provide our products, content, features and related services (the “Services”).
By accessing, browsing or purchasing from our store, you agree to these Terms of Service (“Terms”) and to our Privacy Policy, Return & Refund Policy and Shipping Policy.
If you do not agree to these Terms, please do not use the Services.
1. ELIGIBILITY AND ACCOUNTS
You must be legally capable of entering into a binding contract in your jurisdiction to purchase from or use the Services.
If customer accounts are available, you are responsible for maintaining the confidentiality of your login credentials and for activity conducted through your account.
You agree to provide accurate, complete and current information when placing an order or creating an account.
2. PRODUCTS
We make reasonable efforts to display and describe our products accurately.
Actual colors and appearance may vary slightly depending on your screen, device or lighting conditions.
Product availability may change without notice. We may discontinue products, limit quantities or restrict availability by region where permitted by law.
Nothing in these Terms limits any mandatory consumer rights relating to product conformity, quality or statutory guarantees.
3. ORDERS
Submitting an order constitutes an offer to purchase the products in your cart.
An order is accepted once we confirm acceptance and process the transaction.
We reserve the right to refuse or cancel an order where reasonably necessary, including in cases involving suspected fraud, payment issues, pricing errors, product unavailability or other legitimate operational reasons.
If we cancel an order after payment has been taken, we will issue the appropriate refund.
Please review your order carefully before submitting it.
If you wish to cancel an order, contact us as soon as possible at:
info@shophollora.com
We cannot guarantee cancellation once an order has entered processing or has shipped.
Returns, cancellations and refunds are subject to our Return & Refund Policy and any mandatory rights available under applicable consumer law.
4. PRICING AND PAYMENT
Prices displayed on the store may vary depending on your market, currency, taxes and applicable pricing settings.
We reserve the right to change prices at any time before an order is placed.
The total amount payable will be shown at checkout and may include applicable taxes, shipping charges, duties or other charges where relevant.
By submitting payment information, you confirm that:
• The information you provide is accurate
• You are authorized to use the selected payment method
• You authorize us and our payment providers to process the applicable charges
Any price reductions or promotional claims will be presented in accordance with applicable law.
5. SHIPPING AND DELIVERY
Shipping options, estimated delivery times and applicable charges are displayed through our store and are further described in our Shipping Policy.
Delivery times are estimates unless expressly stated otherwise.
Orders may be fulfilled and shipped by third-party fulfillment providers and may ship from locations outside your country.
Delays may occur due to carriers, customs, weather, peak periods, regulatory controls or other events outside our reasonable control.
Where applicable consumer law provides otherwise, the risk of loss or damage remains with us until you or a person designated by you receives physical possession of the goods.
Any import duties, taxes or customs charges that are payable by the customer will be disclosed where required by applicable law.
6. INTELLECTUAL PROPERTY
Unless otherwise stated, the content available through the Services, including logos, branding, text, graphics, photographs, videos, designs and website elements, is owned by Hollora or used under license.
You may not copy, reproduce, distribute, modify, republish or commercially exploit our content without prior written permission, except where permitted by law.
7. THIRD-PARTY SERVICES AND LINKS
Our Services may include applications, integrations, tools or links provided by third parties.
Third-party services are governed by their own terms and privacy policies.
We are not responsible for third-party websites, services or content to the extent permitted by applicable law.
8. SHOPIFY
Our store is powered by Shopify.
The contract for the purchase of products from Hollora is between you and Hollora, not Shopify.
Shopify provides the ecommerce platform and related technology used to operate the store but is not the seller of the products offered by Hollora.
9. REVIEWS, FEEDBACK AND USER CONTENT
If you voluntarily submit reviews, feedback, photographs, comments or other content to us, you confirm that you have the necessary rights to provide that content.
Where permitted by law, you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, display and adapt that content for purposes connected with operating and promoting the Services.
You remain responsible for the content you submit.
We may remove content that is unlawful, misleading, abusive, infringing or otherwise inappropriate.
10. ERRORS AND CORRECTIONS
From time to time, product information, pricing, availability or other store content may contain errors.
We may correct errors and update information where permitted by law.
If an error materially affects an order you have already placed, we will contact you and handle the order in accordance with applicable consumer law.
11. PROHIBITED USES
You may not use the Services:
• For unlawful, fraudulent or abusive purposes
• To infringe intellectual property or privacy rights
• To transmit malware or malicious code
• To interfere with the security or operation of the Services
• To submit false or misleading information
• To impersonate another person
• To engage in unauthorized automated access or scraping where prohibited by law
We may restrict access to the Services where reasonably necessary to protect Hollora, our customers or third parties.
12. TERMINATION
We may suspend or terminate access to the Services where you materially violate these Terms or applicable law.
Termination does not affect rights or obligations that arose before termination.
13. WARRANTIES AND STATUTORY RIGHTS
Nothing in these Terms excludes or limits any warranty, guarantee or consumer right that cannot legally be excluded or limited.
To the extent permitted by law, the Services are otherwise provided on an “as available” basis.
14. LIMITATION OF LIABILITY
To the maximum extent permitted by applicable law, Hollora will not be liable for indirect, incidental, special or consequential losses arising from use of the Services where such liability can lawfully be excluded.
Nothing in these Terms excludes or limits liability where exclusion or limitation is prohibited by law, including mandatory consumer protections.
15. GOVERNING LAW
These Terms are governed by the laws of Greece.
However, if you are a consumer residing in another jurisdiction, you retain any mandatory consumer protections available to you under the laws that apply to your purchase.
Nothing in this section deprives consumers of rights or remedies that cannot legally be waived.
16. CHANGES TO THESE TERMS
We may update these Terms from time to time to reflect changes to our Services, business practices or legal requirements.
The current version will always be posted on this page with an updated “Last updated” date.
Where required by law, we will provide additional notice of material changes.
17. CONTACT
Questions about these Terms can be sent to:
info@shophollora.com
Hollora
Seasonal Magic ✨